Customer service: five benefits of incorporating technology into your processes [Spanish]

Artificial Intelligence is transforming customer service, enabling companies to innovate in a competitive landscape. With 76% of Peruvian businesses undergoing digital transformation, technology enhances operational efficiency and personalized user experiences. Key benefits include improved service speed, proactive problem-solving, and better understanding of customer needs.

USC Researchers Develop First-Ever Quantum Filter to Isolate Entangled States with High Precision [English]

Researchers at USC have developed the first optical filter capable of isolating and preserving quantum entanglement, a crucial phenomenon for quantum technologies. This innovative filter enhances the reliability of quantum computing and communication by distilling entangled states from noisy inputs, paving the way for advanced quantum systems.

Understanding AI Agent Memory: Building Blocks for Intelligent Systems [English]

AI agent memory consists of four key types: episodic, semantic, procedural, and short-term memory. Each type plays a distinct role in shaping an agent’s behavior and decision-making, enabling contextually aware interactions. This layered approach enhances personalization, operational reliability, and the ability to respond effectively in real-time scenarios.

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