From e-government to smart government | Gulf News [Arabic]

Author: صحيفة الخليج | Source: صحيفة الخليج | Read the full article in Arabic

The article discusses a book titled "Government Communication: From the Electronic Era to the Smart Era," authored by Amal Anbar Bashir Bilal. This book explores the evolution of government communication in the digital age, particularly focusing on the advancements brought about by smart technologies. It highlights how the fourth industrial revolution has transformed government operations and communication strategies, using the United Arab Emirates as a key example of successful implementation.

The author divides the book into five chapters, each addressing different aspects of government communication. These include the definition and objectives of government communication, the impact of the digital age, and the challenges and opportunities presented by the fourth industrial revolution. The book also emphasizes the importance of transparency and citizen engagement in government practices, showcasing how technology can enhance these areas.

Furthermore, the article outlines the future scenarios for government communication, considering both positive and negative outcomes. It suggests that while technology can lead to more efficient communication, there are also risks of losing the human element in these interactions. The author presents three potential future scenarios, encouraging readers to think critically about the balance between technology and human connection in government communication.

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