PagerDuty Report Finds More Than Half of Companies Have Deployed AI Agents [English]

Source: StreetInsider.com | Author: PagerDuty | Read the full article in English

In a recent survey conducted by PagerDuty, it was revealed that over half of the companies surveyed are now using AI agents to improve their operations. This shift indicates a growing trend where businesses are moving beyond traditional generative AI to adopt more advanced forms of artificial intelligence that can automate tasks and enhance efficiency. The survey included insights from 1,000 IT and business leaders across several countries, including the U.S., U.K., Australia, and Japan.

The findings suggest that executives believe these AI agents will not only be adopted more quickly than generative AI but will also provide a higher return on investment. A significant 62% of respondents expect to see returns exceeding 100%. Companies are recognizing the potential of agentic AI to streamline complex workflows and make faster decisions, which is crucial for maintaining competitiveness in today's fast-paced business environment.

To ensure successful integration of these AI agents, organizations are prioritizing training and support for their employees. Many companies plan to implement structured training programs and mentorship initiatives to help staff effectively utilize AI in their daily tasks. This proactive approach aims to maximize the benefits of AI technology and drive operational success.

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