AI: The future mental health advisor? – PlanetZ [Hungarian]

Author: Jámbor Bea | Source: PlanetZ | Read the full article in Hungarian

The article discusses a recent study that reveals people find artificial intelligence (AI) responses to be more empathetic than those from human mental health professionals. This surprising finding could significantly change the landscape of psychological counseling and mental health support in the future. The study involved 550 participants who rated the empathy and responsiveness of both AI and human therapists, with AI responses being deemed 16% more empathetic.

One of the key advantages of AI in mental health care is its ability to process large amounts of data quickly and remain objective, unlike human therapists who may be influenced by their emotions. AI systems, utilizing natural language processing and machine learning, can recognize emotional patterns and generate empathetic responses. This capability allows AI to provide consistent and contextually relevant support, which can be particularly beneficial for those who may not have access to traditional therapy.

While AI offers many benefits, such as reducing costs and increasing accessibility to mental health services, the article emphasizes that human therapists will still play an essential role. The most likely future scenario involves a hybrid model where AI complements human expertise, conducting initial assessments and providing ongoing support, while complex emotional issues are handled by trained professionals. This balance between AI and human interaction could lead to more effective mental health care.

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