Customer, you want to buy shampoo, right? Evolving retail tech with AI [Korean]

Author: 서울경제 | Source: 서울경제 | Read the full article in Korean

In recent times, offline retail stores are undergoing significant transformations by integrating artificial intelligence (AI) technologies. These advancements are helping brick-and-mortar shops regain their footing against the growing dominance of online shopping. Companies focused on developing innovative retail technologies are not only enhancing the shopping experience but are also planning to export these solutions internationally.

One notable example is SoluM, a mid-sized manufacturing company that is set to open a new store called "Soldam Mart" in Yongin. This store will feature personalized advertising that can be delivered in real-time, based on customer analysis conducted by AI-powered cameras. For instance, if a customer walks by, the store's digital displays will show tailored promotions based on their age and gender, making the shopping experience more engaging and efficient.

Additionally, other companies are also making strides in retail technology. For example, Shinsegae I&C has introduced an AI checkout system that can recognize multiple products simultaneously, significantly reducing wait times for customers. The rise of delivery robots is another trend, with companies like Yogiyo and Baedal Minjok expanding their services in urban areas. Overall, the integration of AI in retail is not only improving customer convenience but also has the potential to boost sales for these businesses.

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